Bunnings has announced a push towards online shopping.
A trial is already underway at one store in Melbourne with a planned nationwide rollout over the next 18 months.
Managing director Michael Schneider is planning to have a fully transactional website selling more than 60,000 products in the next year-and-a-half.
“If we can go faster and it makes sense we’ll look at that but we just want the customer experience to be really good,” he told the Australian Financial Review on Wednesday.
“There are so many good online players out there we want to make sure the way we serve our customers is a very positive and a very Bunnings experience.”
Mr Schneider told The Age the online store would be more convenient for customers.
“A product that sells out almost every weekend is turf — we’ll put two or three pallets of turf in the store and it’s gone sometimes on the Friday night because customers want to secure that stock,” he said.
“That online purchasing … will help customers be more confident they’re not driving to a couple of Bunnings stores on a weekend to fill out the project.”
Now this sounds like a good idea!
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