A Sydney mum is appalled after ordering more than $300 worth of groceries online only to find them dumped – without bags – in her garage.
The mum took to Facebook to complain about delivery, which included a large variety of fresh produce, frozen products and pantry items.
“This is how I found my delivery this morning,” she wrote.
She said she received a message from the supermarket giant at 7am stating her order would arrive at her door between 8.35am and 9.35am.
She rushed her kids to school and was home by 8am – only to find out that she’d missed the delivery.
“I receive a call at 7.45am (an hour earlier than they told me) saying they are here with the shopping asking where to leave my order,” she wrote.
“There is no safe place!! The only place is my car spot.”
“No bags, fruit, veg all on the floor of the carpark. This is over $300 worth of groceries. Appalling.”
The mum was then forced to carry all her loose items up three flights of stairs.
Woolworths have reached out to the customer, apologising for the way the groceries were left.
“We’re terribly sorry to see the state of the delivery order received,” they responded.
“We do take these type of issues seriously and we would like to investigate further.”
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