November 24, 2017

A ranting customer has been charged by police after he tried to leave a Gold Coast Kmart with a trolley full of toys that he claimed were “too dangerous for children”.

Surrounded by shoppers inside the Australia Fair store, the 40-year-old Southport man allegedly attempted to confiscate an entire line of roller skates as “a duty of care” just after 11am Thursday, reports 7 news.

“If I bring up concerns about the item it should be removed from the shelf,” the man can be heard telling staff.

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“I have only the best intentions for your children… it’s these people, they’re high up, they don’t care about us,” he announced to the store.

A witness said, “He just started walking out the store but the manager asked to check his trolley,” Mr Hiesler told Yahoo7 News.

“He was protesting that this product for sale for kids was too dangerous and killing kids and that the labels had just been switched out by Kmart, but they were still selling the same product.

“He was yelling out to customers too that they shouldn’t buy this item for their kids.”





The 32-year-old said he began filming the exchange as the shopper became increasingly aggressive towards the smaller store manager.

Security and police can be seen intervening moments later in front of a crowd of curious onlookers.

A Queensland Police spokesperson told Yahoo7 News that the Southport man had since been charged with causing a public nuisance.

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He has been summoned to appear in court on December 8.

Share your comments below.


  • The best legal thing the man could have done was refer it to the Dept of Consumer Affairs ( or a similar name) which faulty goods can be reported to. They can demand a store/ manufacturer recall such products and they then have to be removed from the shelves of stores and advertising done to advise people to return them.

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  • how odd, maybe someone he knows was in a terrible situation with these?

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  • Such a bizarre story – would love to have a follow up article to discover the cause and reasons behind this obsessive behavior!

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  • I hope MOM’s follows up after the court case with the result – I am curious to read more about this strange story


    • It would be interesting to know some more facts to this story.

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  • It makes me wonder what has happened to create such an extreme response. It’s hard to read this article because you never really know what has happened leading up to the reported event. Did someone he know experience a significant injury or death using this product? (I guess it will take the matter going to Court to find out.)

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  • Hmmm ok, sounds like he isn’t all there unfortunately. Or he is very creatively finding a way to steal

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  • Sounds like a “creative” excuse for stealing.

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  • The plan seems flawed as new stock would have been placed on shelves and other stores would sell the skates too. Concerns about products does not give anyone the right to remove stock and leave the store – it is stealing. Possibly there is more to this story?

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  • This is not the way, he has no right to do so !

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  • Read about this one, he needed to take his concerns to someone else higher up. What was he going to do with them when he left the shop?

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  • Clearly he had a bad experience with the product at some point.

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  • He had no right to do so!

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  • I don’t understand why he thought those roller skates were dangerous. And what’s the story with the switched labels?

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