A food delivery service popular with Instagram influencers has suddenly collapsed, leaving thousands of customers devastated and hungry.

Last week, customers of online meal plans service Five Point Four were left without their pre-paid meals after the Brisbane-based company shut down unexpectedly.

The company had stockists across, NSW, VIC and Qld.

The company lodged a notice of administration to the Australian Securities and Investments Commission on Friday.

‘In the face of increasing competition and our cost to serve, we have made the really difficult decision to stop taking orders with immediate effect as of today,’ the company said in an email sent to customers last Wednesday.

“For our customers with future prepaid orders, the customer service team will be working diligently to process your refund and will be in touch over the coming days.

“Thank you for being part of the 5.4 family and wish you all the best in reaching your health goals in the future.”

Customers received the email telling them any future orders would ‘unfortunately not be delivered’, despite some people expecting orders that day.

Did you get caught by their sudden closure?

Share your comments below


  • New company to me. I haven’t heard of them. However, I am sorry that their business has not succeeded so that they can continue.

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  • It’s never a good thing when places like this shut down all of a sudden. It’s hard to know what companies to trust these days!

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  • I hope everyone gets a refund that is owed one!

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  • it’s only a matter of time before the bubble burst on some of these “delivery” companies. I’ve never even heard of the company.

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  • Some people who used them may not find it easy getting out and about. Some may have used them when recovering from illness.

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  • So much competition out there theses days. Not everyone can survive. I feel sorry for the fact people have lost their jobs

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  • I had never heard of them but it’s always sad for a lot of people when these things happen.

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  • I’ve never heard of this company but it sounds like they are only in the Eastern States. I don’t use this type of company anyway but sorry to hear they’ve had to close. Hope everyone gets their money back soon.

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  • I’ve ot heard of this company but appreciate there are many like it out there now offering the same service.

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  • I never heard of this company either, but always sad for the staff who’re loosing their job and the possible trouble they may face to find another job.

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  • I’ve never heard of this company before. At least they are doing the right thing and giving their customers refunds

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  • I’ve never heard of them to be honest

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  • I’m just glad also that customers are getting their refunds.

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  • At least they’re promising refunds.

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  • I’ve never heard of them – but with all the competition around now it must make it hard for those types of business’s.

    Does seem strange through that they went from $12M annual revenue and 20,000 subscribers to having to go into administration!

    More to this story I would imagine.

    Reply

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